⚡ Quick Summary
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7-Day Refill Guarantee: Free replacement if followers drop within 7 days
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No Refunds on Delivered Orders: Once delivery starts, refunds are not available
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Processing Time: Eligible refunds processed in 7-10 business days
Understanding Our Policy
Getfollower.in provides digital services (followers delivery) that begin processing immediately after payment. Due to the instant nature of our service, our refund policy is designed to be fair to both customers and our business.
💡 Important: We prioritize refills over refunds. If followers drop, we replace them free of charge within the guarantee period.
When Refunds Apply
If absolutely no followers are delivered within 7 days despite having a valid public account, you may be eligible for a refund.
If we are unable to fulfill your order due to extended service outage (communicated by us), refund may be processed.
When Refunds Do NOT Apply
Once followers have been delivered (fully or partially), refunds are not available. Drops are covered by refill guarantee.
If you entered incorrect or misspelled username, we cannot refund as followers may have been delivered to that account.
If your account was private during delivery attempt, refund is not available. You were warned to keep account public.
We do not offer refunds if you simply change your mind after placing an order.
If your account is suspended or banned during or after delivery, refunds are not available.
If some followers were delivered but not all, we offer completion of delivery (not refund). Contact support for assistance.
7-Day Refill Guarantee (Our Alternative to Refunds)
🔄 Instead of refunds for follower drops, we offer FREE REFILLS within 7 days of delivery completion.
If followers drop within 7 days, contact us with your Order ID. We will deliver replacement followers at no extra cost.
7-day period starts from when your order is marked as "Completed" (not from payment date).
Refill Exclusions
Refill guarantee does NOT apply if:
- You changed your username after delivery
- You made your account private after delivery
- Your account was suspended/banned by Instagram
- You manually removed followers
- Drop occurred after 7-day period
Cancellation Policy
Before Payment
You can cancel anytime before completing payment. Simply close the payment page - no order will be created.
After Payment
⚠️ Orders cannot be cancelled after payment is completed. Our system begins processing orders immediately.
This is because:
- Order processing begins automatically within minutes
- Resources are allocated to your order immediately
- Delivery may have already started
How to Request a Refund
1
Gather Information
Collect your Order ID, payment screenshot/UTR number, and username
2
Contact Support
Message us on WhatsApp at +918432756573 with all details
3
Wait for Review
Our team will review your request within 24-48 hours
4
Refund Processing
If approved, refund will be processed in 7-10 business days to original payment method
Failed Payment / Money Deducted
If payment shows failed but money was deducted:
- Wait 24-48 hours: Most failed transactions are auto-reversed by your bank
- Check your bank statement: The amount may already be reversed
- Contact support: If not reversed in 48 hours, share your UTR number with us
- We will verify: We check with our payment gateway and assist with reversal
💳 For UPI payment issues, your bank typically reverses failed transactions within 24-48 hours automatically.
Chargebacks & Disputes
We encourage you to contact us directly before initiating a chargeback or payment dispute with your bank.
- We resolve most issues within 24 hours via WhatsApp
- Chargebacks can result in your account being blocked from future orders
- Filing false chargebacks for delivered services is fraudulent
Contact Support
For any refund or refill requests, contact us: